A sense of urgency means the individual has a burning compulsion to complete assignments or deliver merchandise quickly.
Does your business have an endgame?
What is the ultimate plan for the business? A buy out? Is the business substantial enough to attract suitors? Are any potential suitors compatible with your customers and employees?
Terms of engagement for employees
Employees are often afraid to talk to prospective employers and their current employers about their personal life requirements.
Have you started DOING it yet?
Sometimes a great idea can be initially done imperfectly, and the "bugs" can be worked out later.