Are you "following the crowd" or have you found additional ways to be of service to customers who are seeking a different experience?
When customers shop for a product or service, they are often "in heat" and ready to buy. If they can't find it from one source, they'll probably seek it somewhere else. If they can't find it soon, their desire could just cool off, and they'll forget about it.
When a customer is ordering, he or she is already in the buying mode. You should ride the "buying wave" to additional profits.
The real profitability of the initial sale depends on what happens AFTER the sale.
One of the most powerful ways to overcome customer feelings of isolation and being unappreciated is to send handwritten thank you notes.
"It's not greed that's driving the U.S. economy; it's envy!"
Somebody should assure that customers are having great experiences.
Our job is much easier when we offer our ideal customers what they really want, not what we think they should want.
When a customer buys a product or service, do you make an effort to find out if they are aware of the other products and services that you offer?
Eating milk and cookies while sitting on the floor is a hypnotic suggestion to regress to childhood, perhaps remembering doing this in kindergarten or some other setting. People are hardwired to listen to stories, and eating milk and cookies while sitting on the floor makes them even more receptive.