Helping small business owners develop extraordinary businesses that really work for their customers, their employees, themselves and their families

AI, Credibility and Believability

AI is software. It has no convictions. It has no feelings to transfer. It can't believe. AI by itself can't sell. AI can be used as a tool by an individual with conviction who understands salesmanship to produce their messages faster and frequently.

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Critical early steps in a sales conversation

When meeting a prospective client, patient or customer (I'll use "customer" for all three), the new salesperson or service provider is eager to lead the conversation with a "sales pitch" about the features and benefits of the product or service they represent. It's usually too early to share that information.

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Helping small business owners develop extraordinary businesses that really work for their customers, their employees, themselves and their families